Orders Over £90+vat – Next Working Day Service – FREE OF CHARGE
Orders Under £90+vat – 2 Day Service – £4.50 / Next Day Service – £7.50
All Orders – Before 12 Service – £12.50
All Orders – Saturday Service – £12.50
Scottish Highlands and Islands, Isle Of Man – 2 Day Service – £15.00
Northern Ireland – 2 Day Service – £12.50
Republic Of Ireland – 2 Day Service – £10.00 per box
Channel Islands 2-3 Days – £25.00
Zone 1 France, Belgium, Germany, Luxembourg, Netherlands 2 Days – £10.00 per box
Zone 2 Austria, Denmark 3 Days – £17.50 per box
Zone 3 Italy, Spain, Czech Republic, Slovakia 4 Days – £20.00 per box
Zone 4 Sweden, Portugal, Finland, Poland, Croatia, Estonia, Hungary, Slovenia 4-5 Days – £25.00 per box
Zone 5 Norway, Switzerland 3-7 Days – £25.00 per box
Rest of the World Price on application
UK orders received before 5pm are dispatched the same day, Monday to Friday. Orders received after 5pm are dispatched next working day.
International orders are dispatched the next working day.
Standard deliveries are made Monday to Friday.
We do not dispatch on weekends and bank holidays.
Orders without relabeling, 10 working days.
Orders with stock labels, 10-14 working days.
Orders with label manufacture, 21 working days.
All above from approval of visual proof.
We will advise you of your delivery date.
All orders require a signature.
As we are a business to business supplier the distance selling regulations do not apply. However, we do offer the following returns policy.
Can be returned to us within 14 days of delivery for a refund.
If the items are unwanted we will not refund the original delivery charge.
Return postage is at the customer’s expense and all returned items must be in original packaging and in re-salable condition.
Returns will not be accepted without a returns authorization, so please contact firstname.lastname@example.org for your authorization.
You must notify us of any faulty garments within 3 days of delivery. We will then rectify any problems found with the customization or replace the items.
A refund will only be made if the issues cannot be rectified. Refunds will only apply to the faulty garments – we will not refund for the entire customized order.
We do not accept returns on customized items for any other reason.
A handling fee of 15% will be charged if the order is cancelled or garments are changed after your proof has been approved.
We will notify you by email once your returns have been received.
After they have been checked by one of our team we will process your refund.
We aim to complete all of this within 5 days.
Your refund will be made by the original payment method. Please be aware that it may take a few days for your refund to appear depending on your bank.